Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website. By using this site, you agree to these practices.
Information We Collect
- Non-personal data: Browser type, language, referring site, time of visit.
- Personal data: Name, email, billing info, and other details you provide when signing up, purchasing, or submitting inquiries.
How We Use Your Information
- Improve website performance and user experience.
- Process orders, deliver products, and provide support.
- Send updates, promotions, or marketing emails (unsubscribe anytime).
- Protect against fraud and unauthorized access.
Cookies & Tracking
We use cookies to personalize content, remember preferences, and show relevant ads. Disabling cookies may limit some website features.
Data Sharing
- Shared only with trusted service providers for website operations.
- May be disclosed to legal authorities if required.
- Third-party partners (e.g., Google, Facebook) may be used for advertising in accordance with their privacy policies.
- We never sell your personal information.
Security
We follow strict measures to protect your data, but no online storage is 100% secure.
Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices—please review their policies before sharing personal info.
Your Rights
- Access, update, or correct your information.
- Request deletion of your data.
- Opt out of marketing communications anytime.
To exercise your rights, contact us using the details below.
Policy Updates
We may update this Privacy Policy occasionally. Changes will be posted with an updated effective date. Continued use of our site constitutes acceptance of revised terms.
Need Help with Your SonusZen Order?
Whether tracking your shipment, requesting a return, or asking about our natural hearing support formula, our customer support team is here to help.
📧 Email: contact@customercs.com
- Response within 24 hours. Personalized assistance from real team members.
📞 Phone: +1 925-231-0148
Help with orders, tracking, returns, product info, and more.
Support Hours: 6 AM – 8 PM MST, 7 days a week (excluding major holidays)